Term and Conditions

Introduction

Welcome to Union Lighting Shop. These Terms and Conditions govern your use of our website and services. By accessing our website at newlightsstore.com and making a purchase, you agree to be bound by these terms. Our policies are designed with the same attention to detail and elegance that characterizes our lighting collections, ensuring clarity and peace of mind throughout your shopping experience.

User Obligations and Responsibilities

As a user of our website and services, you agree to:

• Provide accurate, current, and complete information during registration and checkout
• Maintain the confidentiality of your account credentials
• Use our website and services only for lawful purposes
• Not reproduce, duplicate, copy, or resell any part of our website without permission
• Comply with all applicable laws and regulations in your jurisdiction
• Assume responsibility for any customs duties, taxes, or import fees applicable to your order
• Ensure the delivery address provided is accurate and accessible

Age Restrictions

You must be at least 18 years of age to make purchases on our website. By placing an order, you confirm that you meet this age requirement.

Products and Services Description

Union Lighting Shop offers a curated collection of premium lighting fixtures and accessories:

• Chandeliers: Elegant centerpiece lighting solutions
• Flush Mounts: Space-saving ceiling lights
• Pendants: Stylish hanging lights for focused illumination
• Switches, Dimmers & Wall Plates: Functional and decorative electrical components
• Table Lamps: Portable lighting for various surfaces
• Vanity Lights: Specialized lighting for bathrooms and dressing areas

Product Information

We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color, texture, or appearance may occur due to monitor settings and natural material variations. If a product differs significantly from its description, please refer to our Returns Policy.

Custom and Made-to-Order Items

Custom lighting fixtures, including bespoke chandeliers and custom-sized pieces, are final sale and cannot be returned or exchanged unless defective upon arrival.

Ordering and Payment Terms

Order Process

When you place an order:

1. You will receive an order confirmation email
2. We process orders within 1-2 business days after payment confirmation
3. Once shipped, you will receive a shipping confirmation with tracking information
4. Your order constitutes an offer to purchase, which we accept when we ship the products

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Shipping Information

We ship globally, excluding restricted Asian regions and remote areas:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after dispatch

Pricing and Taxes

All prices are listed in US dollars. Product prices do not include applicable sales taxes, customs duties, or import fees, which remain the customer’s responsibility.

Returns and Refunds Policy

Return Eligibility

You may return items within 15 days of delivery if they meet the following conditions:

• Products are in original condition with all packaging and tags
• Items are defective or damaged upon arrival
• Products differ significantly from their description

Non-Returnable Items

The following items cannot be returned or exchanged:

• Custom or made-to-order lighting fixtures
• Opened electrical components (switches, dimmers, and wall plates)
• Final sale items clearly marked as non-returnable
• Products showing signs of installation or use
• Items missing original packaging or accessories

Return Process

1. Contact our customer service within 15 days of receiving your order
2. Submit a return request with your order details and reason for return
3. Once approved, you will receive a Return Authorization Number and shipping instructions
4. Package the item securely in its original box with all materials
5. Ship using a trackable method and insure the package for its full value

Refund Information

Refunds are processed as follows:

• Credit Card Payments (Visa, MasterCard, JCB): 5-10 business days after return approval
• PayPal Payments: 3-5 business days after return approval

For change of mind returns, we refund the product cost minus original shipping fees. Return shipping costs are the customer’s responsibility unless the return is due to our error.

International Returns

For international customers, return shipping costs and customs duties are the customer’s responsibility. We recommend using the original shipping carrier when possible.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Union Lighting Shop or our content suppliers and protected by international copyright laws. The “Union Lighting Shop” name and logo are trademarks of our company.

You may not use our trademarks, logos, or proprietary information without our express written consent. This includes any meta tags or other “hidden text” utilizing our name or trademarks.

Limitation of Liability

Union Lighting Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability to you for all claims arising from these terms or your use of our website shall not exceed the amount you paid for the products in question.

We are not responsible for:

• Delays or failures in performance resulting from causes beyond our reasonable control
• Incorrect product information due to typographical errors or inaccuracies
• Damages resulting from improper installation, misuse, or modification of our products
• Customs delays, import restrictions, or additional fees imposed by your country

Product Installation and Use

For safety reasons, we recommend that all electrical installations be performed by qualified professionals. Union Lighting Shop is not responsible for damages or injuries resulting from improper installation or use of our products.

Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and safeguard your data.

By using our website, you consent to the processing of your information as described in our Privacy Policy and agree to the transfer of your data to the United States for processing.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes relating to these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of Bay County, Florida.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

We encourage you to review these Terms and Conditions periodically for updates.

Contact Information